Zoom Business Etiquette

We’ve all heard the business cliché, “Good help is hard to find”, and that couldn’t be more true than in today’s time.  From the first time a potential client contacts your business, to securing that purchase/service, let’s face it, your employees are the voice/face of your brand.

Our Business Etiquette class empowers individuals through the use of everyday etiquette and social skills while creating positive environments & relationships.

Topics include:

*First & Lasting Impressions

*The Importance of Excellent Customer Service

*Dressing for Success

*Emails & Social Media

*Virtual Meeting Etiquette 

*Table manners

*Introductions

*How to Handle a Negative Review on Social Media

*Why "thank you" Notes are Important

*Building a Legacy

*Positive Attitudes Create Pleasant Work Environments

*Being a Team Player 

*The Importance in Taking Pride in Your Work Space

*How to be Confident But Know Your Limits

*Phone Etiquette

One ticket per person.  If you have multiple employees or people wanting to attend please contact me before puchasing for discounted rate.  Robin Hammond at robinhammond@live.com